When my brother Phillip Flores, died, due to Covid-19
Dalton Funeral Director helped us with death certificates, and the cremation process, including A standout attention to the timely transport of my brother from NYC to Dalton’s Funeral Home in LI. As we were concerned, his body being put in a refrigerated truck.
Shortly after, news broke, as to Dozens of Decomposing Bodies Found in Trucks at a Brooklyn Funeral Home. I called and the staff addressed these concerns immediately and gave me the assurance that my brother was in your possession and his remains given the utmost respect. Your service helped us through a very difficult time with kindness and compassion.
We are grateful to you and your Staff. We want to commend you for the professional way in which you handled everything in our time of grief.
But this was not the end to your compassion… A much appreciated gesture was the receipt of a card from Dalton, addressed “In loving Memory of Phillip Flores”. Inside, a message; “Please accept this ornament (a Dove)in remembrance of your loved one”. Our thought and prayers are with you during this holiday season.
Dalton’s Funeral Home Services clearly exceeded all expectation. Your actions were truly unique and of significant effect on our bereaved family.
We Thank You, Sincerely, the Flores Family.